What We Do
We are a full service creative digital agency, where we take a strategic approach to ensure you get to where you desire to be. We believe in generating outcomes, not simply creating appearances.
As the world becomes increasingly automated and digitised your business needs to have a solid and functional strategy that will allow you to create a positive online presence. At our core, we are driven to build high-quality digital strategies that will create a real difference for your business.
In this digital world, your marketing strategy needs to change! A lot of the principles are the same, but the channels are shifting. Driven by expert insight and real-time data, we create unique and personalised marketing strategies that ensure your business is placed at the forefront of your target markets consciousness.
Who are you and what do you stand for? Your brand is at the heart of everything your business does. Encompassing all other aspects of your business, we will help you develop a sound long-term plan for the development of your brand which will form the building blocks of future success.
Sometimes it isn’t what you say, it’s how you say it. We will take your brands’ unique tone of voice and craft bespoke messages that’ll hit your audience right in the sweet spot.
With the abundance of new platforms and systems available to us, it can be hard to find something that satisfies your business’ needs. Let us understand your business’ technology requirements and build a strategy that will connect you with the right systems for your businesses today, in six -months time and five-years down the road.
Customer Journey Strategy
From having no idea to being a loyal brand advocate, the journey your customers take is unique. We will help you understand what makes your customers tick and optimise the journey they take in order to generate maximum interaction.
Creative & Design
Your brand is built on the image you present and public perception. Our team of expert designers, content creators and marketers take the time to understand your brand and develop imagery and communications that will showcase your brands’ identity.
We are experts at crafting bespoke web platforms based on a real understanding of how to maximise your platforms UI/UX. Whether you need a single landing page, brand new multi-layer website or mobile apps, our skilled team of designers will bring your vision to life.
Unique and visually appealing imagery is one of the fastest ways to attract an audience. Our design team specialise in creating exciting and engaging visuals that best represent the special aspects of your brand!
Whether you’re rolling out a new promotional campaign or need to reboot an old one, a quality campaign can do wonders for your brand. We create and execute campaigns that align with your strategies and ensure it is optimised across various platforms and demographics.
User Interface & Experience (UI/UX)
It’s not just about having an online platform, it’s more about looking good and feeling good. Our team will build an attractive and high-quality interface that’ll draw visitors in. On top of this, your new interface will provide an easy to use and customer-friendly experience for all.
Video Production & Editing
From storyboarding to video creation, videos are a great way to share your brand’s story and vision. Our in-house videographers are capable of creating stunning and emotive productions that will capture the public’s attention.
In this increasingly digital world, your website is now your shop window and to stand out from the rest, it needs to be unique. Our highly-experienced development team will take your brands identity and create a website that is attractive and provides a seamless customer experience, no matter where it is viewed.
Whether B2C or B2B your e-Commerce platform needs to facilitate a consumer-friendly experience from initial browsing to check out. Our team has built numerous e-Commerce platforms that have a proven track record of facilitating the consumer journey leading to increased sales.
Mobile App Development
The way people get their information is changing, we understand this change in consumer behaviour. That is why we work mobile first when we develop your online platforms. We ensure your platforms are not only functional but also aesthetically pleasing on all handheld devices.
API Integrations & Development
Our development team have experience building API’s from scratch and integrating them with various other systems. Through smart integration, these APIs will be able to grow and scale accordingly as your business grows.
Cloud & SaaS Development
We design and build complex Software as a Service (SaaS) systems that are hosted in the cloud. Managing full integration with REST APIs; if you’re looking to invest in the future, then cloud systems are where you need to be.
If developed and integrated correctly, your new CRM will drive serious growth. Our team of developers are well versed in building multi-layer CRM platforms. Your new CRM will allow you to learn more about your target audience which will help you design communications and offering that’ll cater to their desires.
Social Media Marketing
One of the best ways to build a loyal and committed customer base is to have active social media accounts. Whether we are utilising paid or organic posting, our social media specialists will be able to transform your social presence into a serious revenue-generating asset.
Creative Content Creation
Providing your customers with up-to-date content that they will want to seek out time and time again is huge. Our team of skilled writers are experts at crafting content which will draw potential customers in and present you as an industry thought leader.
Media Planning & Buying
Where you advertise is just as important as how you advertise. As part of your digital strategy, we place your marketing messages in channels that will achieve maximum reach.
Search Engine Optimisation (SEO)
Nowadays, SEO goes hand-in-hand with engaging and value-adding content on your website. With a smart distribution of keywords and a solid understanding of search engine algorithms, our data scientists will optimise your content to put you at the top of relevant searches.
Email Marketing & Communications
The most effective means of maintaining a strong relationship with your customers is through consistent personalised communications via email. Our team of writers are able to craft, distribute and monitor, communication to your current client list, helping to keep your brand front and centre.
Search Engine Marketing (SEM)
Our data scientists are experts at creating bespoke SEM campaigns that utilise the latest best-practises to drive consistent traffic to your website. With an excellent understanding of GoogleAds Search and Display remarketing, your website will be put at the top of relevant searches helping to increase sales generated from your website.
The journey someone takes on their way to becoming a loyal customer takes careful planning and nurturing. We take the time to understand your sales-cycle and tailor specific messages that are meant to spark interest among potential customers at every point in their journey.
Data & Analytics
Conversion & Funnel Optimisation
We help you understand the behaviours and tendencies of your customers as they progress through the sales cycle. Through careful planning, monitoring and A/B testing we’ll help to increase the revenue you generate through your online platforms.
We put systems in place that allow you to track the behaviour of visitors to your website by collecting key data metrics which then allows us to optimise your website, ultimately leading to an increase in the leads and sales generated.
Your website is the most important part of your online presence, so you need to ensure it works the way it should. We have developed bespoke testing measures that allow us to test every aspect of your online platform to ensure it operates correctly and is optimised for use on all devices.
Analytics & KPI Dashboards
In order to get to where you want to be, you need complete visibility over your current performance. Our team are able to build bespoke dashboards and interfaces that provide you complete viability over all your key performance data metrics.
We have developed bespoke reporting templates and metrics that will help you understand your performance and how you are performing compared to your goals and KPIs.
Targeting who you want, how you want and when you want is now a very real thing. Through automating the distribution of your marketing messages, you’ll get more out your budget than ever before.
The days of spending long hours sending invoices or bulk emailing clients are over. Let us design and build systems that manage all the heavy lifting, allowing your staff to focus on their core roles and growth of the business.
This is the process of distributing targeted messages to a specific audience, based on their previous online behaviours. We will design a strategy that allows us to concentrate on specific individuals depending on their previous interaction with your brand.
CRM Implementation & Development
On top of developing and building bespoke CRM’s, we are also able to manage and optimise these systems. Our CRM’s are built to transform the way your business stores and uses your customers data.
Process Management & Distribution
In order to compete in today’s business environment, your systems and processes need to be fast, accurate and provide full visibility over your business and its performance. Our team have the skills and experience to digitalise your current processes allowing you to focus on generating revenue.
Digital Product Innovation
Whether you require a new CRM or mobile app for your customers, our diverse team of developers have the skills and experience needed to design, build and test innovative digital tools that you require in order to drive your business into the future.
Digital Business Transformation
Businesses can no longer afford to stay in the dark ages. We design, build and execute strategies and tools that are capable of bringing your business into the digital age. The strategies and products we design will stand the test of time and scale efficiently as your business grows.
Business Analysis & Planning
We want to drive your business forward. That’s why we take the time to understand how your business operates. From these learnings, we provide our clients with a clear road map to success, advising on new processes, whilst developing or integrating smart software. Guiding you in making informed decisions about technologies, approach and priorities.
In a digital age, how something looks is now just as important as how something works. Our specialised design team understand how the two work together, and how users navigate. From user experience (UX) design and testing to user behaviour analysis based on data, we believe in the craft of great user experience, making sure our clients systems look incredible and are easy to use.
With dedicated engineering teams to both open source and .NET frameworks, we cater to all. We have extensive experience across web application, Software As A Service (SAAS) development, mobile apps, CRMS, API implementation, development, and documentation, and pride ourselves on developing software that will change the way you do business for the better.
Specialised QA & Testing
BBT have a dedicated team of QA specialists that meticulously test every system we develop, both manually and through automated scripting. This means your business can sleep easy knowing you have a team focused solely on ensuring your systems operate flawlessly, on every device and browser, all of the time.
Hosting & Infrastructure
Working across local and international server infrastructure, our team have specialist knowledge in Azure, AWS, and global CDN’s. This ensures your application is secure, fast and online, without fail. Our enterprise level solutions are stable and scalable, and able to host all products and systems to ensure your business is operating the best it possibly can be.
Let’s create some
magic for you
We are a digital agency, based in Durban, South Africa. We get to know our clients and seek to solve the problems that keep them up at night through innovative creative thinking and refined software solutions.
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